All Sales Are Final

Due to the handcrafted and exclusive nature of our jewelry collections, we do not offer cancellations, returns, or exchanges once a purchase is made.

Damages or Order Issues

We kindly ask that you inspect your order immediately upon delivery. Should your item arrive damaged, defective, or incorrect, please contact us within 48 hours of receipt.

To ensure a seamless resolution, we require the following:

A video recording of the unboxing process

Photographic evidence clearly showing the issue

Upon review, and at our discretion, we will offer either:

A replacement of the original item (subject to availability), or

A full refund to your original form of payment

Our priority is to ensure every piece you receive from AffinityGiya reflects the grace and quality you deserve.

For assistance, please email us at affinitygiya@gmail.com